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Contact Us

The quickest way to contact us is by completing the below form or emailing [email protected].

Our Customer Service Team are available online 7 days a week, 9am-5pm weekdays and 10am-4pm weekends.

You may also find the answer you need in our Help & Support pages.

Useful links:

Help & Support

Keeping your phone number

SIM Card & eSIM activation

Data & internet access

Using your phone abroad

Still need help? You can email us on [email protected] or call our Customer Service Team on 020 3893 8441. Lines are open 9am-5pm weekdays and 10am-4pm weekends.