How can we help?

How to get the best from Mozillion

Check on an offer, update a credit card – your Mozillion account, all in one place.

SIM card, eSIM and mobile plan help including data, settings, roaming and FAQ’s.

Every phone has to pass our 90-point Diagnostic check and visual grading inspection.

How to add anything up to £100 to your phone’s value.

Get more of your phone’s true value by becoming a Mozillion seller.

We want delighted sellers, ecstatic buyers and, let’s be honest, brilliant reviews. If there’s a glitch, get it fixed here.

Technical faults and warranty claims, sorted.

Every phone from Mozillion has a 12 month warranty. You can beef it up with Mozillion Insurance.

Nominate a credit or debit card. Sellers: we also need your bank details.

Before you open it, we’ve checked it.

We hope to see you again soon.

Good As New, Excellent and Good condition, here’s what they mean.

warranties

There are two ways to buy on Mozillion.

Need to talk to us? Please get in touch.

Earn up to £50 each time you refer friends to Mozillion.

Here’s everything you need know.

How to make a complaint.

0% interest finance and credit.