Your Dashboard

To locate your Mozillion Dashboard, navigate to the person icon in the top-right corner of the navigation bar. Here you can find all the details of your account.

To locate your Current Listings, go to your Mozillion Dashboard and scroll down to the section showing your Listings. You can revise them up or down, delete them, or change the expiry.

To update your details, go to your Mozillion Dashboard. You’ll see an option labelled My details. Click this section to update your address or contact information.

To update your bank or card details, go to your Mozillion Dashboard. Select the Bills and Payments tab from the navigation, then select the Manage payment method button. From there, you can update your payment details.

Keeping your payment details current ensures uninterrupted billing for your SIM plan.

To change your account password, go to your Mozillion Dashboard. Look for Edit Details next to your profile icon, click it, and scroll down below the address section. There you’ll see “Want to change your password?” - click this prompt, update your password, and then hit Submit.

To turn off or disable your voicemail, log in to your Mozillion Dashboard and go to Manage Plans. Flip the toggle for Voicemail to turn it off or on.

To see all the phones you’ve sold, go to your Mozillion Dashboard and scroll down to Sales History. For phones you’ve purchased, go to your Purchase History. Your complete sales and purchase records can be found here.

To identify which phone number corresponds to each SIM on your Mozillion account.

• Log in to your Mozillion Dashboard where your active SIMs and associated numbers are listed.
• Check the Active dropdown in the Dashboard tab to see all the SIMs and numbers currently on the account. Select the relevant number to view all of its details.

If one SIM is not showing, possible reasons include:

• The SIM may not be activated yet. For physical SIMs, ensure it is properly inserted and your phone has rebooted. For eSIMs, make sure you have scanned the QR code and completed the activation process.
• The SIM might be inactive or suspended on your account.

Mozillion does not specify a strict limit on the number of SIM cards you can have on one account. You can manage multiple SIM plans, including different data plans on your Mozillion Travel eSIM, which automatically switch based on your location.

You may also add a sub user. A sub user is an extra person on your account, like a family member or colleague. You can assign one of your plans or SIMs to them so they get their own login to view their data usage, bills and payments, while you stay in control of the account.

To add a sub user:

• Go to your Mozillion Dashboard.
• Navigate to your My details section and scroll down.
• There you will see the option “+ Add Sub User”.
• From there, you can add additional lines to your plan.

If you still need support adding plans or additional lines, please contact Mozillion Customer Support for assistance.