03 Aug 2026

May 2026 Spring Bank Holiday

Here’s everything you need to know about delivery and customer service opening hours during the May 2026 Spring bank holiday weekend.

Please consider this info before contacting our customer service team.

Deliveries

eSIMs will continue to be delivered as normal, 7 days a week, 24 hours a day - they are usually delivered within 30 minutes of ordering. If it's been longer than a working day and you still haven't received eSIM, check your spam or junk folder before contacting Mozillion.

For all other products, including phones:

We normally deliver on Monday to Saturday but there will be no deliveries in or out from Royal Mail on Bank Holiday Monday. Deliveries due on those days should be expected the following working day.

Friday 22nd May delivering as normal
Saturday 23rd May delivering as normal
Sunday 24th May no deliveries
Bank Holiday Monday 25th May no deliveries
Tuesday 26th May delivering as normal

Customer Service opening times

Opening hours are:

Friday 22nd May 9am - 6pm
Saturday 23rd May 10am - 4pm
Sunday 24th May 10am - 4pm
Bank Holiday Monday 25th May 10am - 4pm
Tuesday 26th May 9am - 6pm

Need help with your SIM, phone or order?

Check our Help & Support guides

This page last updated: May 21st 2026