How can we help?
How to get the best from mobile’s trusted marketplace
Check on an offer, update a credit card – your Mozillion account, all in one place
Offer & Buy Now Explained
There are two ways to buy on Mozillion
Asking Price & Sell Now Explained
If you’re selling, know the two possible options
Mozillion Assured Phones
Every phone has to pass our 90-point Diagnostic check and visual grading inspection
Unlock Your Phone
How to add anything up to £100 to your phone’s value
Become a Seller
Get more of your phone’s true value by becoming a Mozillion seller.
We want delighted sellers, ecstatic buyers and, let’s be honest, brilliant reviews. If there’s a glitch, get it fixed here.
Sending Stuff Back
Technical faults and warranty claims, sorted
Warranties and Insurance
Every phone from Mozillion has a 12 month warranty. And you can beef it up with Mozillion Insurance
Paying and getting paid
Nominate a credit or debit card. Sellers: we also need your bank details
Receiving Your Phone
Before you open it, we’ve checked it
Need to talk to us? Please get in touch.