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New & Refurbished Apple iPhone X

The ‘X’ was the iPhone that marked a new era in design from Apple, and it bristles with innovations, style and fun. Read More...

    • Internal memory: 64GB, 256GB
    • Size: 143.6 x 70.9 x 7.7 mm (5.65 x 2.79 x 0.30 in)
    • Weight: 174 g
    • Display: 5.8” OLED HDR display
    • Resolution: 1125 x 2436 pixels
    • RAM: 3GB RAM
    • Battery: Non-removable Li-Ion 2716 mAh battery (10.35 Wh)
    • Talk Time: Up to 21 h (3G)
    • Chipset: Apple A11 Bionic (10 nm)
    • Operating System: A11 Bionic
    • CPU: Hexa-core 2.39 GHz (2x Monsoon + 4x Mistral)
    • SIM: Nano-SIM
    • Sensors: Face ID, accelerometer, gyro, proximity, compass, barometer, Siri natural language commands and dictation
    • Primary camera: Dual 12MP cameras with OIS
    • Secondary camera: 7 MP
    • Video: 4K
    • Connectivity: WLAN: Wi-Fi 802.11 a/b/g/n/ac, dual-band, hotspot, BLUETOOTH: 5.0, A2DP, LE, GPS: Yes, with A-GPS, GLONASS, GALILEO, QZSS, NFC: Yes
    • Please note: Every care is taken in compiling product details and reviews, but they are provided for broad guidance only. On occasion they may relate to older or more recent models than those offered on Mozillion at any one time.

  • As well as your new phone, you’ll receive:

    Free USB charging cable

    Free 12-month parts and labour warranty

    Free 90-point pre-delivery diagnostic check

    Free SIM card removal tool

    Free 2 months’ protection when you choose our accidental damage insurance

    Timed delivery to your door

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Why buy a refurbished Apple iPhone X?

Flagship features
Smaller than an iPhone 11 or iPhone 12
Great camera and screen

Not convinced? Try one of these alternatives to an Apple iPhone X:

iPhone 11 Pro - newer, with an even better camera
iPhone XS - Similar phone with a newer spec.
Samsung Galaxy S10 - a high-spec Android alternative

 

Introduction

When Apple announced the iPhone X in September 2017, it confirmed longstanding rumours of a radical iPhone redesign. Where earlier iPhones had a noticeable bezel along with borders above and below the screen, the new iPhone X ditched them in favour of the so-called ‘bezel-less’ design - it’s still with us today.

Out went the fingerprint reader, and in came Face ID biometrics, based on new depth sensor technology. Making the most of its larger screen area, the iPhone X was the first iPhone with an OLED display. It also gained fast charging, and Qi wireless charging. Unlike newer flagship iPhones, there’s no Max version of the iPhone X.

 
 

Design

The iPhone X introduced Apple’s new ‘bezel-less’ design, which crams in a larger screen without the bigger borders seen on earlier phones. Although the new arrangement was clearly an improvement, the black ‘notch’ caused controversy at launch. This black indentation at the top of the screen houses the front camera and Face ID technology - though smaller, it’s still on today’s iPhones.

The new design helped the iPhone X fit a 5.8” screen into a compact body - it’s slightly smaller even than the svelte iPhone 12. Like the earlier iPhone 7, the iPhone X was waterproofed to 30 minutes at one metre’s depth.

 
 

Camera

The iPhone X has a dual camera setup quite similar to the iPhone XS that followed it. However, the iPhone X uses an older, smaller sensor type, so its low-light performance is slightly inferior. The twin cameras cover wide and telephoto angles, where newer flagship iPhones like the iPhone 11 Pro include ultra-wide. In practice, that might mean the iPhone X would struggle to fit in all your friends in a big group photo. On the plus side, it has a huge 10x digital zoom range.

At the front the 7MP ‘TrueDepth’ camera is augmented with infrared depth scanning - essential for Face ID. That said, some examples of the iPhone X don’t have Face ID - we list these separately on the marketplace to avoid confusion.

 
 

Video

The iPhone X and iPhone 8 introduced improved video capabilities, with the rear camera now able to shoot 4K video at up to 60 frames per second. Again, although there’s no ultra-wide lens, there’s a big 6x digital zoom and optical image stabilisation to help make up for it. While the front camera doesn’t support 4K, it can still shoot 1080p video at up to 30fps. Unfortunately, the iPhone X can only record video with mono audio, rather than in stereo.

 
 

Display

The iPhone X was the first iPhone available with an OLED screen. The technology has now replaced older LCD screens on all flagship iPhones, and from the iPhone 12 is standard across the whole range. OLED displays tend to be brighter and sharper, with much higher contrast ratios, yet slightly lower power use. It’s a very worthwhile upgrade: on the iPhone X, the 2,436x1,125 screen has 458 pixels per inch; the iPhone 11’s 1,192x828 LCD manages only 326ppi.

 
 

Processor

The A11 Bionic chip in the iPhone X was a massive leap forward from the A10 Fusion found in the iPhone 7, but it’s now three generations behind the A14 found in the iPhone 12 series. The iPhone X deals reasonably well with today’s games and apps, but it may not perform strongly on the most demanding ones.

 
 

Battery

Apple has been making incremental improvements to iPhones’ battery life, and the iPhone X is now a little way behind. A new iPhone X offered up to 13 hours’ video playback, but the iPhone 12 lasts 17 hours. A refurbished iPhone X should still perform well, but the battery may not last as long as it did when new.

 
 

Colours & Options

Apple offered the iPhone X in just two colours: Space Gray and silver. When it came to storage there was a choice of 64GB or 256GB - unlike newer flagships, there was no 512GB option. At launch, the 64GB iPhone X was the most expensive iPhone yet, costing £999 in the UK. Each new iPhone X came with EarPods with a Lightning connector, and had a standard charger in the box. The iPhone X supports Qi wireless charging, too.

As with other iPhones, there’s an almost limitless market for iPhone X accessories. Because it’s physically nearly identical to the iPhone XS, most cases and mounts fit both phones.

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iPhone X FAQs

You can no longer buy a new iPhone X, but cheer up - you can buy a certified refurbished iPhone X through Mozillion for little more than £200!

Your iPhone X is worth what the market will pay! Head to the Mozillion marketplace to sell an iPhone X for more.

The iPhone X was unveiled in September 2017, and launched in November 2017. It was discontinued in September 2018.

The iPhone X was a flagship iPhone, released shortly after the iPhone 8 and iPhone 8 Plus. It was the first iPhone with the new ‘bezel-less’ design, meaning it was the first with a large, high-resolution OLED screen, and the first to feature the new Face ID authentication technology. Though discontinued in September 2018, it began a new design direction that continues through to today.

The iPhone X has a 5.8” screen. It measures 144x71x7.7mm and weighs 174 grams. It’s slightly smaller than the iPhone 12.

It’s 5.8” across the diagonal. That’s slightly smaller than the 6.1” display on the iPhone 12, but bigger than any iPhone that came before it - even including phablets like the iPhone 8 Plus (5.5”).

It’s 5.65x2.79x0.30 inches
It’s 143.6mm (5.65 inches) long.
Yes. Apple says the iPhone X can survive water up to one metre deep for 30 minutes. While we wouldn’t shower with one, it should shrug off everyday spills - or the dreaded toilet drop.
Apple specifically says to avoid exposing your iPhone to ‘high-velocity water, such as when showering’. It also stresses that its warranty doesn’t cover liquid damage. We wouldn’t recommend it.

No. You’ll need an iPhone 12 for that.

No. It takes a single nano SIM.
Yes, it supports Qi wireless charging. You can also charge using the supplied USB-C to Lightning cable, but you’ll need a power adaptor with a USB-C output. An old USB-A to Lightning cable will let you recharge an iPhone X from a wider range of existing chargers, power banks or vehicles. You’ll need a 20W or better power adaptor for the quickest charge.
The iPhone X has four microphones. There are two behind the holes at the bottom near the Lightning connector. One is in the front camera notch, while the last is on the rear camera mounting.
No. You can only use the iPhone X with wired headphones if they have a Lightning connector.
Strictly speaking there’s only one iPhone X. The iPhone XS replaced it, while the iPhone XR replaced the iPhone 8. The best iPhone X was the one with 256GB of storage. The iPhone XS is better than the iPhone X - it has a faster processor and better waterproofing. The iPhone XR has a better processor than the iPhone X, but its screen isn’t as good.
To turn off an iPhone X, press and hold either volume button and the side button until the power off slider appears. When it does, drag it across and wait 30 seconds for the phone to fully shut down.
If the phone is on, turn it off following the instructions above. If it’s already off, press and hold the button on the right-hand side until the Apple logo appears. If it doesn’t appear, charge the phone for a few minutes first.
If the phone’s not responding, you can try forcing a restart. Quickly press volume up, followed by volume down, then press and hold the side button. Release it when the Apple logo appears.
The iPhone X is unlocked with Face ID. Simply look at the front camera and it should unlock. If it doesn’t, remove anything covering your face and wipe the phone’s screen notch (which houses the Face ID sensors). If Face ID still isn’t working, enter the passcode to unlock the phone.
Swipe up from the bottom of the screen and pause in the middle to view recent app previews. Swipe right or left to find the app you want to close, then swipe it up off the top of the screen.
Briefly press and release the side button along with the volume up button. You’ll hear a shutter sound, and a screenshot thumbnail should appear on the screen. Tap this to edit, share or delete the screenshot.
To video what’s on your screen, you first need to add Screen Record to the Control Centre. Tap Settings, Tap Control Centre, scroll to Screen Recording and tap the green cross next to it. With this done, swipe down from the top-right corner of the screen to open Control Centre and tap the Screen Record icon. If you want to narrate the recording, hold down the icon and switch the microphone on. Recording begins after three seconds.

You probably set Siri up when you set the phone up - try saying ‘Hey Siri’, or pressing the side button. If it doesn’t respond, you’ll need to open Settings and tap Siri & Search. Now enable Listen for “Hey Siri” or Press Side Button for Siri, after which it should work.

First you need to set Apple Pay up: open Settings and tap Wallet & Apple Pay. Read the Apple Pay overview, then tap Continue and tap Credit or Debit Card to add a card. Either use a card that’s already associated with your Apple account, or tap Add a Different Card, scan the card, then tap Continue. Once you’ve provided the card’s three-digit security code and agreed any additional terms and conditions, tap Continue to finish the process. You can use Apple Pay on any contactless terminal. Double-press the side button on the phone, select your card if you’ve more than one set up, authenticate with Face ID, then place the phone near the terminal just as you would a payment card.
You can check your battery at any time by swiping down from the top right to open Control Centre. If you need at-a-glance checking, add a widget by tapping and holding the screen until the phone icons start dancing. Tap +, select Batteries in the widgets popup, choose the style you want, then tap Add Widget to add it to your screen.
To backup your phone to iCloud, open Settings, tap your name, then tap iCloud followed by iCloud Backup. When you turn iCloud Backup on, your phone is backed up daily whenever it’s connected to power and Wi-Fi, and locked.

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