{"id":3231,"date":"2023-10-17T16:30:16","date_gmt":"2023-10-17T16:30:16","guid":{"rendered":"https:\/\/www.mozillion.com\/public\/resources\/?p=3231"},"modified":"2026-06-26T09:48:29","modified_gmt":"2026-06-26T09:48:29","slug":"a-guide-to-smooth-selling-on-mozillion","status":"publish","type":"post","link":"https:\/\/www.mozillion.com\/resources\/a-guide-to-smooth-selling-on-mozillion\/","title":{"rendered":"A Guide to Smooth Selling on Mozillion"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><span style=\"font-weight: 300; color: #999999; font-size: 13.0pt;\">By James, Mozillion Team<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\"><b>Sold a phone on Mozillion? Follow our recommended tips for a smooth sale and fast payment.<br \/>\n<\/b><\/h3>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Selling a phone on Mozillion is easy, fast and risk-free, and you\u2019ll get more cash compared to trading in. Whether this the first or fiftieth phone you\u2019ve sold on Mozillion, this handy guide for once you\u2019ve sold your phone will help.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>Tip 1: Send us your IMEI number<br \/>\n<\/strong><\/h2>\n<\/div><\/div><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Once your phone is sold, we email you with a link to upload the IMEI number of your phone. Whilst this is an optional step, as we also check the IMEI when your phone arrives with us, we recommend you do this as it speeds up the processing of your sale so you get your money faster.<\/p>\n<p>If you\u2019re unsure of your phone\u2019s IMEI number you can find it by dialling *#06# on your phone\u2019s keypad.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>Tip 2: Prepare your phone for sending<br \/>\n<\/strong><\/h2>\n<\/div><\/div><div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Back up any phone numbers, photos and data you need from your phone, then perform a factory reset to wipe your phone.<\/p>\n<p>Ensure you have removed all iCloud accounts, Samsung and Google accounts, passwords and PIN numbers.<\/p>\n<p>Hold onto all your SIM card and any memory cards, we don\u2019t need those.<\/p>\n<p>For additional security, we perform a further data wipe to professional standards during the inspection process.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_4 et_pb_row et_block_row\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>Tip 3: Remove any screen protector or case<br \/>\n<\/strong><\/h2>\n<\/div><\/div><div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>We don\u2019t need these items and they need to be removed so we can check the condition of your phone. Remove them before sending your phone to us and before Tip 4 below.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_5 et_pb_row et_block_row\"><div class=\"et_pb_column_5 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>Tip 4: Take photos of your phone before you send it to us<br \/>\n<\/strong><\/h2>\n<\/div><\/div><div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Your phone must match the condition you\u2019ve sold it in. Before you send the phone to us, take some photos (and video) of the device, ideally with the screen on showing the IMEI number. We also recommend placing a piece of paper next to the phone with the current date written on it.<\/p>\n<p>Ensure any photos you take clearly show all angles of the phone\u2019s front, back, sides and any marks relevant to the condition your phone was sold in.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_6 et_pb_row et_block_row\"><div class=\"et_pb_column_6 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>Tip 5: Package your phone securely<br \/>\n<\/strong><\/h2>\n<\/div><\/div><div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>We photograph and inspect each phone immediately when it arrives at Mozillion. Ensure you\u2019ve securely packaged your phone to protect it during it\u2019s time in transit to us.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_7 et_pb_row et_block_row\"><div class=\"et_pb_column_7 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>Tip 6: Don't waste time<\/strong><\/h2>\n<\/div><\/div><div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span>The quicker we receive your phone the quicker you get paid.\u00a0 Your buyer is waiting, and your part of the deal is to make sure we receive your phone within 2 working days.<\/span><\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_8 et_pb_row et_block_row\"><div class=\"et_pb_column_8 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>Tip 7: Get paid!<\/p>\n<p><\/strong><\/h2>\n<\/div><\/div><div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>When your phone arrives with us, we\u2019ll photograph, inspect and test it. Once it has been approved we\u2019ll release your payment into bank account using the account details you provided us when you sold your phone.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":3232,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[],"class_list":["post-3231","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guides"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A Guide to Smooth Selling on Mozillion - Mozillion Resources<\/title>\n<meta name=\"description\" content=\"Sold a phone on Mozillion? 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