{"id":2229,"date":"2022-08-11T10:23:27","date_gmt":"2022-08-11T10:23:27","guid":{"rendered":"https:\/\/www.mozillion.com\/resources\/?p=2229"},"modified":"2026-06-26T09:39:19","modified_gmt":"2026-06-26T09:39:19","slug":"refurbished-vs-used-phone-which-is-best","status":"publish","type":"post","link":"https:\/\/www.mozillion.com\/resources\/refurbished-vs-used-phone-which-is-best\/","title":{"rendered":"Refurbished vs Used phone: Which is best?"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>There's no denying the expense of forking out money for a brand new phone. This is why many people turn to used or refurbished phones in an effort to save a little money on a device that, for all purposes, works just as well. If you're looking to invest in a used or refurbished phone, you may be confused about the difference between the two and which would be better to purchase. In this latest article, we look into the differences between used and refurbished phones, plus the pros and cons of each to help you make an informed decision about your next purchase.<\/p>\n<\/div><\/div><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/res.cloudinary.com\/mozillion\/image\/upload\/f_auto,q_auto\/v1660212784\/pr-media-iuU2aZdzp_M-unsplash_oa8gvt.jpg\" \/><\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>What is a refurbished phone?<br \/><\/strong><\/h2>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>A refurbished phone is a device that has already had one or multiple previous owners. Refurbished phones tend to be sold by individuals to networks or manufacturers to be fixed or repaired. Multiple checks and tests are then run on the phone to make sure it functions effectively and performs as well as a brand new phone would. These refurbished devices are then sold on to the public at discounted prices to what you might find for a fresh new device.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">The refurbishing process<strong><br \/><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>When refurbishing phones and devices, networks and manufacturers take the phone through an initial rigorous inspection and testing process. This is to asses how much repair the phone will need. Every necessary step is then taken to refurbish and repair the phone back to the standard of a brand new device. This can include repairs to cosmetic damage or cracks, as well as resolving battery and internal issues. It is only after this process that the phone can then be sold on to the public.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_4 et_pb_row et_block_row\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">What is the difference between seller and manufacturer refurbishment?<strong><br \/><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>The difference between seller and manufacturer refurbishment depends on whether the company who made the phone is making the repairs. This means that anyone other than the original company who made and sold the device and is refurbishing the phone would be classified as a seller. An individual seller can also refer to a private individual who works on and sells refurbished phones, but typically this term applies to third-party companies with expert refurbishers. To ensure you purchase a high-quality refurbished phone, it always comes recommended to stick to well-known third-party refurbishers with a good reputation for putting out quality products, just like we offer here at <a href=\"https:\/\/www.mozillion.com\/\">Mozillion<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_5 et_pb_row et_block_row\"><div class=\"et_pb_column_5 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">What are condition ratings?<strong><br \/><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Condition ratings are catetgoies that refurbished phones are placed in when being sold, according to their current condition. Each condition rating is priced differently, with phones in optimum condition costing more and those with more visible use made more affordable. Here at Mozillion, we offer refurbished phones with four separate categories of condition:<\/p>\n<p>\u2022 <b>Good:<\/b> These phones will show a little sign of previous use. They may also have some small cosmetic scuffs or marks visible.<\/p>\n<p>\u2022 <b>Very good:<\/b> Some small imperfections are present on these devices, but this is not visible from an arm's length away.<\/p>\n<p>\u2022 <b>Pristine:<\/b> These phones are in excellent condition with no marks visible, and appear as good as new.<\/p>\n<p>\u2022 <b>Brand new:<\/b> These phones are completely brand new with no previous use.<\/p>\n<\/div><\/div><div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><img decoding=\"async\" src=\"https:\/\/res.cloudinary.com\/mozillion\/image\/upload\/f_auto,q_auto\/v1660212789\/joel-rohland-MCL2xxjZJvs-unsplash_uckpt2.jpg\" \/><\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_6 et_pb_row et_block_row\"><div class=\"et_pb_column_6 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>What is a used phone?<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>A used phone refers to a device that has had one or more previous owners. With a used phone you are typically getting what you see, with no repairs or refurbishment being carried out on the device prior to selling. Often used phones are sold by private or individual sellers who don't have the access to phone repairs or lack the adequate skill to refurbish the phone themselves. Used phones are easily accessed and sold by thousands of private sellers online.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_7 et_pb_row et_block_row\"><div class=\"et_pb_column_7 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>The pros of a refurbished phone<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">You get a device that has been professionally serviced<\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>When buying a refurbished phone, you can take peace of mind in the fact that it has been repaired and refurbished to work to an optimum standard by a third-party expert company.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_8 et_pb_row et_block_row\"><div class=\"et_pb_column_8 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">Warranties<\/h3>\n<\/div><\/div><div class=\"et_pb_text_17 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>With refurbished phones from respected third-party repairers, you will often have the option of a warranty. This means if your phone stops working or develops issues within a given time frame, repairs can be made or a replacement issued with no extra cost to you as the buyer.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_9 et_pb_row et_block_row\"><div class=\"et_pb_column_9 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_18 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">As good as a new phone at a lower price<strong><br \/><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_19 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>If you're not overly concerned about having a brand new phone directly from the manufacturer, a refurbished phone is a great option to save money. These devices are often as good as a brand new model and allow you to save often a huge chunk of money.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_10 et_pb_row et_block_row\"><div class=\"et_pb_column_10 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_20 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>The pros of a used phone<br \/><\/strong><\/h2>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_21 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">Easily accessible<strong><br \/><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_22 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>One of the primary benefits of used phones is they are accessible and available from just about anywhere in the world. With a quick search online or scroll through your social media, you are likely to find countless posts or adverts for people looking to sell their used mobile devices, which gives you lots of options and phones to choose from.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_11 et_pb_row et_block_row\"><div class=\"et_pb_column_11 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_23 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">A good way to save money<\/h3>\n<\/div><\/div><div class=\"et_pb_text_24 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Phones that are used and being sold on with no additional repair or refurbish costs are a great way to save money. Typically these used devices are sold by private sellers for a significant discount than the original manufacturer would sell the phone for brand new. If you have budget concerns, a used phone may be a good way to go.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_12 et_pb_row et_block_row\"><div class=\"et_pb_column_12 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_25 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">You may be able to get a good deal with friends\/family<strong><br \/><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_26 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>While used phones are more affordable than brand new devices, you may be able to save even more money when buying through friends or family. By asking around your social circle to see who has a used device to sell, you may even get a better or more discounted deal than buying with a separate private seller.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_13 et_pb_row et_block_row\"><div class=\"et_pb_column_13 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_27 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>The cons of a refurbished phone<br \/><\/strong><\/h2>\n<\/div><\/div><div class=\"et_pb_text_28 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">Will most likely have had a previous owner<strong><br \/><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_29 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>The downside of a refurbished phone is that it will always have had at least one previous owner unless the sales advert specifically says it is brand new and has never been used. Some buyers may want to be the only person who has ever owned the phone, which would be a con with refurbished devices.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_14 et_pb_row et_block_row\"><div class=\"et_pb_column_14 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_30 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">Reduced warranties<strong><br \/><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_31 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>While many refurbished phones come with warranties from third-party repairers, these are often much shorter than the warranties you get when purchasing a new phone directly from a manufacturer. This means if you have any issues with your phone, you have a shorter period where you are covered for cost-free repairs or replacements.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_15 et_pb_row et_block_row\"><div class=\"et_pb_column_15 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_32 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">Might be harder to insure<strong><br \/><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_33 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Although many insurers offer cover for refurbished mobile phones, many don't and it can be a trickier process overall. This can make the option of buying a refurbished phone less convenient in the long run.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_16 et_pb_row et_block_row\"><div class=\"et_pb_column_16 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_34 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>The cons of a used phone<br \/><\/strong><\/h2>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_35 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">You risk the condition of the device<strong><br \/><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_36 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>The biggest potential downside of buying a used phone is that you're buying a device that you can only take at face value. While the phone may have no cosmetic damage, that doesn't mean it will perform at the best level or not have any internal damage. Private sellers will not refurbish or perform repairs so it quite literally comes down to how honest they choose to be about the overall condition of the phone.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_17 et_pb_row et_block_row\"><div class=\"et_pb_column_17 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_37 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">Risks of purchasing from private sellers<strong><br \/><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_38 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>You can buy used phones from any individual that wants to sell them, which comes with potential risks surrounding quality and authenticity. When buying a used phone it is best to purchase from someone you trust to avoid being scammed and paying money for a subpar used device.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_18 et_pb_row et_block_row\"><div class=\"et_pb_column_18 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_39 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3 style=\"text-align: center;\">No warranty<strong><br \/><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_40 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>With private sellers, there is absolutely no binding warranty. This means if you buy a used phone from someone and the next day it stops working, they have no legal obligation to pay for repairs or replace the phone.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_19 et_pb_row et_block_row\"><div class=\"et_pb_column_19 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_41 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><strong>The Bottom Line<br \/><\/strong><\/h2>\n<p>&nbsp;<\/p>\n<\/div><\/div><div class=\"et_pb_text_42 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>To conclude, for a service and device you can trust, we always recommend opting for refurbished phones. This allows you not only to save money but also to have faith in a third-party repairer to provide you with a quality mobile phone. Here at Mozillion, we have some excellent refurbished phone deals on our website. For example just \u00a3500 for a refurbished <a href=\"https:\/\/www.mozillion.com\/products\/apple\/iphone-13-pro-max\">iPhone 13 Pro max<\/a> or \u00a3300 for a <a href=\"https:\/\/www.mozillion.com\/products\/google\/pixel-5\">Google Pixel 5<\/a>. Take a browse through some of the best <a href=\"https:\/\/www.mozillion.com\/search-brand\/apple\">Apple<\/a>, <a href=\"https:\/\/www.mozillion.com\/search-brand\/samsung\">Samsung<\/a> and <a href=\"https:\/\/www.mozillion.com\/search-brand\/google\">Google<\/a> phones today with countless options for a new iPhone, refurbished iPhone or new and refurbished androids.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Looking to upgrade your phone? Find out everything you need to know about the difference between used and refurbished phones and discover which option is best for you.<\/p>\n","protected":false},"author":1,"featured_media":2268,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[],"class_list":["post-2229","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guides"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refurbished vs Used phone: Which is best? - Mozillion Resources<\/title>\n<meta name=\"description\" content=\"Discover the difference between used and refurbished phones, plus all the pros and cons between the two when making your next purchase.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mozillion.com\/resources\/refurbished-vs-used-phone-which-is-best\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refurbished vs Used phone: Which is best? 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