{"id":521,"date":"2020-07-13T19:49:52","date_gmt":"2020-07-13T19:49:52","guid":{"rendered":"https:\/\/staging.mozillion.co.uk\/public\/wordpress\/?page_id=521"},"modified":"2026-06-10T10:50:11","modified_gmt":"2026-06-10T10:50:11","slug":"warranties","status":"publish","type":"page","link":"https:\/\/www.mozillion.com\/resources\/help\/warranties\/","title":{"rendered":"Warranties"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module help-search\"><div class=\"et_pb_text_inner\"><h1 class=\"help-search\" style=\"text-align: center;\">Warranties and Insurance<\/h1>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong> <\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_block_module\"><div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_block_module\"><h5 class=\"et_pb_toggle_title\">Does literally every phone come with a 12-month warranty?<\/h5><div class=\"et_pb_toggle_content\"><div class=\"page\" title=\"Page 14\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span>Absolutely. And that includes New and Pre-owned phones. It\u2019s one of the most generous warranties you\u2019ll find anywhere. But we can be that confident because your phone first receives our 90-point Mozillion Assured inspection.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">What does the free warranty cover?<\/h5><div class=\"et_pb_toggle_content\"><div class=\"page\" title=\"Page 14\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<div class=\"page\" title=\"Page 14\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span>The warranty covers against a parts or system failure (but not if the issue is caused by damage or misuse). We will replace any defective part(s) and cover the cost of the labour.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">So why should I think about extra protection?<\/h5><div class=\"et_pb_toggle_content\"><div class=\"page\" title=\"Page 14\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span>The biggest risk to a mobile is actually its owner. Think of the times we\u2019ve all dropped our phone, for example. Those accidental knocks aren\u2019t covered by parts and labour warranties.<\/span><\/p>\n<p><span>This is what Mozillion Insurance is for, provided it\u2019s an honest mishap. And when you consider a new iPhone screen can cost \u00a3300, being covered can come as a huge relief.<\/span><\/p>\n<p><span>Mozillion Insurance also covers you against theft, and even a nasty shock if the thief racks up a big bill on your account. It does happen...<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">Can I add Mozillion Insurance later?<\/h5><div class=\"et_pb_toggle_content\"><div class=\"page\" title=\"Page 14\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><span>Afraid not \u2013 you need to choose it when you buy the phone, or, at the very latest, within 48 hours of delivery.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">How much is Mozillion Insurance?<\/h5><div class=\"et_pb_toggle_content\"><p>It ranges from \u00a36.99 to \u00a310.99 per month, depending on the model you're buying. You will have the option to choose insurance during the purchasing process - and you get the first two months free, on us.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":287,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-521","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranties - Mozillion Resources<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mozillion.com\/resources\/help\/warranties\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranties - 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